SteelSight Terms of Service

Introduction

Welcome to SteelSight. These Terms of Service ("Terms") govern your use of the SteelSight mobile application ("App") provided by SteelSight Systems ("we," "our," or "us").

By using the App, you agree to these Terms. If you do not agree, do not use the App.

1. Description of Service

SteelSight is a multi-tenant mobile application designed for equipment operators, safety inspectors, fleet supervisors, and maintenance staff. The App provides:

• Pre-use, periodic, monthly, and annual inspection checklists across 31 equipment-class templates
• Maintenance log entries and operator complaint capture
• Digital equipment records with certification and expiry tracking
• Photo and document attachments scoped to a Company workspace
• Fleet-wide equipment history timelines
• Compliance-ready inspection reports for export and audit

SteelSight is currently distributed as a closed beta. Beta builds display a watermark and are subject to change without notice.

2. Account Registration and Company Membership

SteelSight accounts are administered within a Company workspace. You may receive an account from a Company administrator, or you may register and then be added to a Company by an administrator.

Your access to App features is scoped to the Companies you are an active member of. Switching Companies (if you belong to more than one) switches the workspace; data does not flow across Companies.

You agree to:

• Provide accurate and complete information when creating an account
• Maintain the security of your account credentials
• Notify us immediately of unauthorized access
• Accept responsibility for all activity under your account
• Cooperate with your Company's administrators when they request audit information

We or your Company administrator may suspend or terminate accounts that violate these Terms.

3. Acceptable Use

You agree to use the App only for lawful purposes. You shall not:

• Use the App for any illegal activity
• Attempt to gain unauthorized access to our systems or to a Company you are not an active member of
• Interfere with or disrupt the App's functionality or multi-tenant isolation
• Reverse engineer, decompile, or disassemble the App
• Remove or alter any proprietary notices
• Use the App to transmit malware or harmful code
• Falsify inspection records, audit logs, or maintenance entries

For detailed rules on inspection-record fidelity and sharing, see our Acceptable Use Policy.

4. Safety Disclaimer

SteelSight is a documentation and record-keeping tool. It is NOT a substitute for certified inspector judgment, equipment-manufacturer guidance, or safety protocols.

• The App provides checklist templates and storage for inspection records, but does not certify equipment or determine fitness-for-service
• All inspection results must be reviewed by a qualified, certified inspector before any return-to-service or operational decision
• You are solely responsible for compliance with the Alberta Occupational Health and Safety Code, ASME B30 series, CSA Z150 (Mobile Cranes), CSA Z248 (Tower Cranes), manufacturer specifications, and any other applicable regulations in your jurisdiction
• Records produced in the App do not satisfy regulatory documentation requirements unless your employer and applicable regulator accept them as such

For the complete safety disclaimer, see our Safety Disclaimer.

We disclaim all liability for injuries, deaths, property damage, or regulatory penalties resulting from reliance on records produced by, or stored within, the App.

5. Intellectual Property

The App and its contents — including checklist templates, software, designs, and documentation — are owned by SteelSight Systems and protected by copyright, trademark, patent, and other laws. You receive a limited, non-exclusive, non-transferable license to use the App on behalf of an active Company membership.

Inspection records, maintenance logs, equipment records, photos, and audit-log entries created on behalf of a Company belong to that Company, not to the individual user. By using the App, your Company grants us a license to store, process, sync, and display Company content solely to operate the App for that Company.

6. Beta Status and Subscription Terms

7. Third-Party Services

The App integrates with Supabase (Canada — auth, database, file storage, sync), Sentry (United States — crash reporting and in-app feedback), and Expo / Apple App Store / Google Play (United States — distribution). These services have their own terms and privacy policies. We are not responsible for third-party service availability or accuracy.

8. Data and Privacy

Your use of the App is also governed by our Privacy Policy. By using the App, you consent to our data practices as described therein, including the multi-tenant data-isolation model and cross-border processing of crash-report data by Sentry (US).

9. Disclaimer of Warranties

The App is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy or reliability of information
• Continuous availability of synchronization or remote storage

We do not warrant that the App will be uninterrupted, error-free, or secure. Beta-status features are provided without any warranty whatsoever.

10. Limitation of Liability

To the maximum extent permitted by law, SteelSight Systems shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, data, inspection records, or goodwill
• Personal injury, property damage, or regulatory penalty
• Any damages exceeding the greater of (a) the amount you or your Company have paid us in the past 12 months, or (b) one hundred Canadian dollars (CAD $100)

Some jurisdictions do not allow these limitations, so they may not apply to you.

11. Indemnification

You agree to indemnify and hold harmless SteelSight Systems, its officers, employees, and agents from any claims, damages, or expenses arising from:

• Your use of the App
• Your violation of these Terms
• Your violation of any third-party rights
• Records you certified or actions you took based on data stored in the App

12. Consumer Protection

Nothing in these Terms is intended to limit or exclude any rights you may have under the Consumer Protection Act (Alberta), the Competition Act (Canada), or other applicable Canadian consumer-protection legislation that cannot be excluded or limited by contract.

13. Modifications to the App

We reserve the right to:

• Modify, suspend, or discontinue any part of the App, particularly during the beta period
• Change features, functionality, or future pricing
• Limit access to certain features

We will provide reasonable notice of significant changes when possible.

14. Termination

Upon termination, your right to use the App ceases. Provisions that should survive termination (disclaimers, limitations of liability, indemnification) will remain in effect. Records you created on behalf of a Company remain under that Company's control for the legally required retention period.

15. Governing Law

These Terms are governed by the laws of the Province of Alberta, Canada, and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes shall be resolved in the courts of the Province of Alberta.

16. Dispute Resolution

Before filing a legal claim, you agree to attempt to resolve disputes informally by contacting us at legal@steelsightsystems.ca. If we cannot resolve the dispute within 30 days, either party may proceed with formal proceedings.

17. Changes to These Terms

We may update these Terms periodically. We will notify you of material changes via the App or email. Continued use after changes constitutes acceptance of the new Terms.

18. Severability

If any provision of these Terms is found unenforceable, the remaining provisions remain in effect.

19. Entire Agreement

These Terms, together with our Privacy Policy, EULA, Safety Disclaimer, and Acceptable Use Policy, constitute the entire agreement between you and SteelSight Systems regarding the App.

20. Contact Us

For questions about these Terms:

• Email: legal@steelsightsystems.ca
• Support: steelsightsupport@steelsightsystems.ca