SteelSight Legal

SteelSight End User License Agreement

Last updated: May 13, 2026

Introduction

This End User License Agreement ("Agreement") is a legal agreement between you ("User") and SteelSight Systems ("Licensor," "we," "our," or "us") for the use of the SteelSight mobile application ("App"), a multi-tenant equipment-inspection, maintenance-logging, and fleet-documentation tool.

By downloading, installing, or using the App, you agree to be bound by this Agreement. If you do not agree, do not download, install, or use the App.

SteelSight is licensed for use by members of a SteelSight-licensed company (your "Company"). Your right to use the App is contingent on having an active membership in at least one Company.

1. License Grant

Subject to the terms of this Agreement, we grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the App on devices you own or control, solely for your personal or professional use in connection with equipment inspection, maintenance documentation, and fleet record-keeping on behalf of a Company you are an active member of.

Your license is effective for the duration of your active membership in at least one Company. If all of your Company memberships are deactivated, the license terminates automatically and the App will wipe its local data on next launch.

2. License Restrictions

You shall not:

  • Copy, modify, or distribute the App or any portion thereof
  • Reverse engineer, decompile, disassemble, or attempt to derive the source code of the App
  • Rent, lease, lend, sell, sublicense, or otherwise transfer the App or your Company membership to any third party
  • Remove, alter, or obscure any proprietary notices, labels, or marks on the App
  • Use the App to develop a competing product or service
  • Use the App in any manner that could damage, disable, or impair the App or interfere with other users or other Companies
  • Attempt to access data belonging to a Company you are not an active member of
  • Use automated systems or software to extract data from the App (scraping)
  • Circumvent any technical limitations, security measures, multi-tenant isolation, or audit-logging in the App

3. Beta Status and Subscription Terms

Closed Beta

SteelSight is currently distributed as a closed beta. Beta builds display a watermark and are subject to change without notice. We may modify, suspend, or discontinue beta features as the App evolves.

Subscription Tier

SteelSight does not currently offer a paid subscription. We reserve the right to introduce a paid subscription tier in the future, in which case:

  • Billing will be conducted through the Apple App Store or Google Play Store
  • Subscription terms (auto-renewal, cancellation, price changes) will be presented before any paid feature is enabled
  • We will provide at least 30 days' notice before any price change affecting your subscription
  • Payments are processed by Apple or Google, not by us; billing disputes should be directed to the applicable app store

Until a paid tier is introduced, all features of the App are available at no cost to active Company members.

4. Intellectual Property

The App, including all content, features, functionality, code, design, graphics, icons, documentation, and inspection-checklist templates, is owned by SteelSight Systems and is protected by Canadian and international copyright, trademark, patent, and other intellectual property laws.

This Agreement does not grant you any ownership interest in the App. All rights not expressly granted are reserved by SteelSight Systems.

Company Content

Content created on behalf of a Company (inspection records, maintenance logs, equipment records, photos, audit-log entries) belongs to that Company, not to the individual user. The Company controls retention, sharing, and deletion of its content, subject to applicable occupational-health-and-safety retention requirements.

By using the App as a member of a Company, you grant SteelSight Systems a non-exclusive, worldwide, royalty-free license to store, process, sync, and display Company content solely to operate the App for that Company.

5. Third-Party Services

The App integrates with the following third-party services:

  • Supabase (Canada) — authentication, database, file storage, and synchronization
  • Sentry (United States) — crash reporting, performance monitoring, and in-app user feedback
  • Expo / Expo Application Services (United States) — build distribution and over-the-air updates
  • Apple App Store and Google Play (United States) — app distribution

These services are subject to their own terms and privacy policies. We are not responsible for the availability, accuracy, or content of third-party services. Third-party service interruptions do not entitle you to a refund or credit.

SteelSight does not currently integrate with any AI, machine-learning, OCR, augmented-reality, weather, or payment-processing services. If we add any such service in the future, we will update this Agreement and the Privacy Policy.

6. Safety and Compliance Disclaimer

CRITICAL: SteelSight is a documentation and record-keeping tool. It does not perform safety inspections, certify equipment, or make safety determinations.

  • Inspection checklists provided in the App are reference templates and must be reviewed against the specific equipment, manufacturer documentation, and applicable regulations for your jurisdiction
  • An inspection record produced in the App reflects only what the inspecting user entered; SteelSight does not verify the accuracy of inspection data
  • Certification, deficiency identification, equipment lock-out decisions, and return-to-service approvals are the responsibility of qualified, certified inspectors and supervisors — not the App
  • Compliance with applicable regulations is the responsibility of the User and the Company, including but not limited to: the Alberta Occupational Health and Safety Code, ASME B30 series, CSA Z150 (Mobile Cranes), CSA Z248 (Tower Cranes), and the equivalent regulations in other jurisdictions

We expressly disclaim all liability for any injuries, deaths, property damage, regulatory penalties, or other losses resulting from reliance on records produced by, or stored within, the App.

For the complete safety disclaimer, see our Safety Disclaimer.

7. Disclaimer of Warranties

The App is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including but not limited to:

  • Warranties of merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy, reliability, or completeness of any content
  • Uninterrupted or error-free operation
  • Continuous availability of synchronization or remote storage

No oral or written information or advice given by SteelSight Systems shall create a warranty. Beta-status features are provided without any warranty whatsoever.

8. Limitation of Liability

To the maximum extent permitted by applicable law:

  • SteelSight Systems shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of inspection records, loss of goodwill, or other intangible losses
  • SteelSight Systems shall not be liable for any personal injury, property damage, or regulatory penalty arising from your use of the App or reliance on records stored in the App
  • In no event shall our total liability exceed the greater of (a) the amount you or your Company have paid us for the App in the twelve (12) months preceding the claim, or (b) one hundred Canadian dollars (CAD $100)

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. In such cases, our liability shall be limited to the fullest extent permitted by law.

9. Indemnification

You agree to indemnify, defend, and hold harmless SteelSight Systems and its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:

  • Your use or misuse of the App
  • Your violation of this Agreement
  • Your violation of any applicable law or regulation, including occupational health and safety regulations
  • Any content you submit or share through the App, including inspection records you certify
  • Your reliance on any record, checklist, or document stored in the App as a substitute for independent inspector judgment

10. Termination

By You

You may terminate this Agreement at any time by deleting the App from your devices. Your Company controls your underlying SteelSight account; ask your Company administrator to deactivate your membership if you wish to discontinue use entirely.

By Your Company

Your Company may deactivate your membership at any time. Upon deactivation, your license to access that Company's workspace terminates immediately, and the App will wipe local data for that Company on next launch.

By Us

We may terminate or suspend your license immediately, without prior notice, if:

  • You breach any term of this Agreement
  • Your conduct may harm other users, other Companies, or our business
  • We are required to do so by law

Effect of Termination

Upon termination:

  • Your license to use the App is revoked
  • You must delete all copies of the App from your devices
  • Provisions that should survive termination (disclaimers, limitations of liability, indemnification, governing law) will remain in effect
  • Records you created on behalf of a Company remain under that Company's control for the legally required retention period

11. Updates and Modifications

We may update the App from time to time. Updates may be required to continue using the App, particularly during the beta period. We reserve the right to modify, suspend, or discontinue any feature at any time without liability, subject to providing reasonable notice where practical.

12. Export Compliance

You agree to comply with all applicable export and import laws and regulations when using the App.

13. Governing Law

This Agreement is governed by the laws of the Province of Alberta, Canada, and the federal laws of Canada applicable therein. Any disputes arising under this Agreement shall be resolved in the courts of the Province of Alberta.

14. Changes to This Agreement

We may update this Agreement periodically. We will notify you of material changes via the App or email. Your continued use of the App after changes constitutes acceptance of the updated Agreement.

15. Severability

If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Entire Agreement

This Agreement, together with our Terms of Service, Privacy Policy, Safety Disclaimer, and Acceptable Use Policy, constitutes the entire agreement between you and SteelSight Systems regarding the App and supersedes all prior agreements.

17. Contact Us

For questions about this Agreement:

  • Legal: legal@steelsightsystems.ca
  • Support: steelsightsupport@steelsightsystems.ca

18. Apple App Store Specific Terms

The following terms apply only when you download, install, or use the App through Apple's App Store or any Apple service ("Apple Distribution"). In the event of a conflict between these terms and any other provision of this Agreement, these Apple-specific terms control for Apple Distribution users.

18.1 Acknowledgment

You and SteelSight Systems acknowledge that this Agreement is concluded between you and SteelSight Systems only, and not with Apple Inc. ("Apple"). SteelSight Systems, not Apple, is solely responsible for the App and its content. This Agreement may not provide usage rules for the App that are in conflict with the then-current Apple Media Services Terms and Conditions; to the extent any such conflict exists, the Apple terms control.

18.2 Scope of License

The license granted to you in Section 1 is limited to a non-transferable license to use the App on any Apple-branded products that you own or control, as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions. The App may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing.

18.3 Maintenance and Support

SteelSight Systems is solely responsible for providing any maintenance and support services with respect to the App, as specified in this Agreement or as required under applicable law. You and SteelSight Systems acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App.

18.4 Warranty

SteelSight Systems is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed in Sections 7 and 8 of this Agreement. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App (if any) to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be the sole responsibility of SteelSight Systems.

18.5 Product Claims

You and SteelSight Systems acknowledge that SteelSight Systems, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including but not limited to: (a) product liability claims; (b) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection, privacy, or similar legislation.

18.6 Intellectual Property Rights

In the event of any third-party claim that the App or your possession and use of the App infringes that third party's intellectual property rights, SteelSight Systems, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.

18.7 Legal Compliance

You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

18.8 Developer Name and Address

For questions, complaints, or claims with respect to the App, contact SteelSight Systems:

  • Legal: legal@steelsightsystems.ca
  • Support: steelsightsupport@steelsightsystems.ca
  • Jurisdiction: Province of Alberta, Canada

18.9 Third-Party Terms of Agreement

You must comply with applicable third-party terms of agreement when using the App, including but not limited to any agreements applicable to Apple services or third-party services integrated with the App (see Section 5).

18.10 Third-Party Beneficiary

You and SteelSight Systems acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of this Agreement, and that, upon your acceptance of the terms and conditions of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary thereof.