SteelSight Web Legal
SteelSight Web End User License Agreement
Introduction
This End User License Agreement ("Agreement") is a legal agreement between you ("User") and SteelSight Systems ("Licensor," "we," "our," or "us") for the use of the SteelSight Web web application ("App").
By downloading, installing, accessing, or using the App, you agree to be bound by this Agreement. If you do not agree, do not download, install, access, or use the App.
1. License Grant
Subject to the terms of this Agreement, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the App, solely for your personal or professional use in connection with fleet management, operations oversight, and company administration.
2. License Restrictions
You shall not:
- Copy, modify, or distribute the App or any portion thereof
- Reverse engineer, decompile, disassemble, or attempt to derive the source code of the App
- Rent, lease, lend, sell, sublicense, or otherwise transfer the App to any third party
- Remove, alter, or obscure any proprietary notices, labels, or marks on the App
- Use the App to develop a competing product or service
- Use the App in any manner that could damage, disable, or impair the App or interfere with other users
- Use automated systems or software to extract data from the App (scraping)
- Circumvent any technical limitations or security measures in the App
3. Subscription Terms
Free Tier
Basic features of the App are available at no cost.
Pro Subscription
Premium features require a paid subscription. By subscribing:
- Billing: Subscriptions are billed as described at the time of purchase
- Auto-Renewal: Subscriptions automatically renew at the end of each billing period (monthly or annual) unless cancelled at least 24 hours before the renewal date
- Cancellation: You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. You will retain access to Pro features until the end of your paid period.
- Price Changes: We may change subscription prices with at least 30 days' notice. Price changes do not affect your current billing period.
- No Refunds: Except as required by applicable law, subscription fees are non-refundable for partial billing periods
Payment Processing
Payments are processed by our third-party payment provider. We do not directly collect or store full payment card details.
4. Intellectual Property
The App, including all content, features, functionality, code, design, graphics, icons, and documentation, is owned by SteelSight Systems and is protected by Canadian and international copyright, trademark, patent, and other intellectual property laws.
This Agreement does not grant you any ownership interest in the App. All rights not expressly granted are reserved by SteelSight Systems.
User Content
You retain ownership of content you create using the App (reports, dashboard configurations, notes). By using the App, you grant us a non-exclusive, worldwide, royalty-free license to store, process, sync, and display your content solely to provide and improve the service.
5. Third-Party Services
The App integrates with third-party services including but not limited to:
- Supabase — Authentication and data sync
These services are subject to their own terms and privacy policies. We are not responsible for the availability, accuracy, or content of third-party services. Third-party service interruptions do not entitle you to a refund.
6. Safety Disclaimer
CRITICAL: The App is a reporting and administration dashboard only.
- Dashboards, analytics, and reports are computed from data your organization's users entered in connected apps and are only as accurate as that data
- The App does NOT inspect equipment, perform safety assessments, calculate payroll of record, or determine regulatory compliance
- Compliance and status indicators are informational summaries, not regulatory determinations
- You are solely responsible for verifying information against underlying records and original documents before making operational, personnel, or compliance decisions
We expressly disclaim all liability for any losses or damages resulting from reliance on dashboards, reports, or summaries generated by the App.
For the complete safety disclaimer, see our Safety Disclaimer.
7. Disclaimer of Warranties
The App is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including but not limited to:
- Warranties of merchantability
- Fitness for a particular purpose
- Non-infringement
- Accuracy, reliability, or completeness of any content
- Uninterrupted or error-free operation
No oral or written information or advice given by SteelSight Systems shall create a warranty.
8. Limitation of Liability
To the maximum extent permitted by applicable law:
- SteelSight Systems shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses
- SteelSight Systems shall not be liable for any personal injury or property damage arising from your use of the App
- In no event shall our total liability exceed the amount you have paid us in the twelve (12) months preceding the claim
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. In such cases, our liability shall be limited to the fullest extent permitted by law.
9. Indemnification
You agree to indemnify, defend, and hold harmless SteelSight Systems and its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:
- Your use or misuse of the App
- Your violation of this Agreement
- Your violation of any applicable law or regulation
- Any content you submit or share through the App
- Your reliance on any information or calculation provided by the App in connection with fleet-management, payroll-administration, or safety-administration activities
10. Termination
By You
You may terminate this Agreement at any time by discontinuing use of the App and cancelling any active subscriptions.
By Us
We may terminate or suspend your license immediately, without prior notice, if:
- You breach any term of this Agreement
- Your conduct may harm other users or our business
- We are required to do so by law
Effect of Termination
Upon termination:
- Your license to use the App is revoked
- You must cease all use of the App
- Provisions that should survive termination (disclaimers, limitations of liability, indemnification, governing law) will remain in effect
- We may delete your account and associated data in accordance with our Privacy Policy
11. Updates and Modifications
We may update the App from time to time. Updates may be required to continue using the App. We reserve the right to modify, suspend, or discontinue any feature at any time without liability.
12. Export Compliance
You agree to comply with all applicable export and import laws and regulations when using the App.
13. Governing Law
This Agreement is governed by the laws of the Province of Alberta, Canada, and the federal laws of Canada applicable therein. Any disputes arising under this Agreement shall be resolved in the courts of the Province of Alberta.
14. Changes to This Agreement
We may update this Agreement periodically. We will notify you of material changes via the App or email. Your continued use of the App after changes constitutes acceptance of the updated Agreement.
15. Severability
If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
16. Entire Agreement
This Agreement, together with our Terms of Service, Privacy Policy, Safety Disclaimer, and Acceptable Use Policy, constitutes the entire agreement between you and SteelSight Systems regarding the App and supersedes all prior agreements.
17. Contact Us
For questions about this Agreement:
- Email: legal@steelsightsystems.ca
- Support: info@steelsightsystems.ca
18. Apple App Store Specific Terms
The following terms apply only when you download, install, or use the App through Apple's App Store or any Apple service ("Apple Distribution"). In the event of a conflict between these terms and any other provision of this Agreement, these Apple-specific terms control for Apple Distribution users.
18.1 Acknowledgment
You and SteelSight Systems acknowledge that this Agreement is concluded between you and SteelSight Systems only, and not with Apple Inc. ("Apple"). SteelSight Systems, not Apple, is solely responsible for the App and its content. This Agreement may not provide usage rules for the App that are in conflict with the then-current Apple Media Services Terms and Conditions; to the extent any such conflict exists, the Apple terms control.
18.2 Scope of License
The license granted to you in Section 1 is limited to a non-transferable license to use the App on any Apple-branded products that you own or control, as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions. The App may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing.
18.3 Maintenance and Support
SteelSight Systems is solely responsible for providing any maintenance and support services with respect to the App, as specified in this Agreement or as required under applicable law. You and SteelSight Systems acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App.
18.4 Warranty
SteelSight Systems is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed in Sections 7 and 8 of this Agreement. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App (if any) to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be the sole responsibility of SteelSight Systems.
18.5 Product Claims
You and SteelSight Systems acknowledge that SteelSight Systems, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including but not limited to: (a) product liability claims; (b) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection, privacy, or similar legislation.
18.6 Intellectual Property Rights
In the event of any third-party claim that the App or your possession and use of the App infringes that third party's intellectual property rights, SteelSight Systems, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.
18.7 Legal Compliance
You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
18.8 Developer Name and Address
For questions, complaints, or claims with respect to the App, contact SteelSight Systems:
- Legal: legal@steelsightsystems.ca
- Support: info@steelsightsystems.ca
- Jurisdiction: Province of Alberta, Canada
18.9 Third-Party Terms of Agreement
You must comply with applicable third-party terms of agreement when using the App, including but not limited to any agreements applicable to Apple services or third-party services integrated with the App (see Section 5).
18.10 Third-Party Beneficiary
You and SteelSight Systems acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of this Agreement, and that, upon your acceptance of the terms and conditions of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary thereof.