Delete your SteelOps account
SteelOps is made by SteelSight Systems Inc. You can delete your account and its data at any time, in one of two ways.
- Open SteelOps and sign in.
- Go to the Settings tab.
- Tap Delete Account, then confirm.
Deletion happens right away. You need an internet connection.
- Email steelopssupport@steelsightsystems.ca from the email address on your SteelOps account.
- Use the subject Delete my SteelOps account.
- We confirm the request and delete your account within 30 days.
- Your account: email address, name, and user ID
- Lift logs, cranes, rigging equipment, range surveys, and every other record you created
- Photos you added to lifts and crane references
- Your subscription status stored on our servers
- SteelOps data on the device you delete from
Purchase and billing records
Google Play, Apple, and our subscription provider (RevenueCat) keep receipts as required for billing and tax law.
Crash reports
Anonymous crash data (not linked to your name or email) is deleted automatically within 90 days.
Copies on your other devices
If SteelOps is installed on another phone or tablet, its offline copy stays there until you sign out or uninstall the app.
Deleting your account does not cancel your subscription.
Cancel it first in Google Play (Profile → Payments & subscriptions) or in your Apple ID settings (Settings → your name → Subscriptions).
More detail is in the SteelOps Privacy Policy.